Complete testing & troubleshooting guide
Clean printheads: Settings → Tools → Clean Printheads
Check HP 962/964XL cartridge levels in HP Smart app
Run alignment: Settings → Tools → Align Printer
Press WiFi + Info buttons for WPS setup
Use HP Smart app for 6 months free Instant Ink
Restart router, reinstall HP Smart
Ink system failure - Remove and reseat cartridges
Firmware error - Update via HP Smart
Check rear access door first
Print Speed | 22 ppm black, 18 ppm color |
First Page Out | 9 seconds black, 10 seconds color |
Print Resolution | Up to 4800 x 1200 optimized dpi |
Cartridges | HP 962 (standard) / 962XL (high yield) |
Paper Capacity | 250-sheet tray + 35-sheet ADF |
Connectivity | WiFi, Ethernet, USB, HP Smart app |
Monthly Duty | 25,000 pages max |
Professional test pages optimized for 9015 series